BOXHOUND CUSTOMER CARE

Shipping information

Need help with a delivery? We’re here for you.

Shipping options

Available destinations, shipping methods and charges are displayed at checkout before you place your order.

Tracking your order

Use the tracking information in your shipping confirmation. For help locating your order, email support@getboxhound.com with your order number.

Address changes or delivery issues

Contact us as soon as possible if an address needs correcting or your delivery has a problem. We’ll check your order’s current status and explain the available next steps.